Geek Advisor wants to ensure that your repair is processed in a timely manner and your product is returned to you in good working order. Having your product repaired by Geek Advisor is as easy as 5 simple steps.

Step 1: Review your product and customer information

Review your return shipping address, telephone number, and your serial number in the confirmation email you received when you set your product up for service. If you see any discrepancies or if you do not see the confirmation email in any of your folders including the spam folder, we suggest contacting our technical support team.

Step 2: Prepare your product for packaging
Step 3: Package your product to ship
Step 4: Ship your product
Step 5: Review the following terms and conditions